VOICE OF CUSTOMER BLOG

What Is Customer Satisfaction Score (CSAT)?
Smart Restrooms In Houston Airports

SMART RESTROOMS IN HOUSTON AIRPORTS

Helping to Improve Airport Restrooms Avius Surveys are helping Houston Airport (IAH) and William P Hobby Airport (HOU) to improve their public bathrooms. In ...
Optimus Updates February 2018

OPTIMUS UPDATES FEBRUARY 2018

There are some exciting Optimus updates – a new and improved look, more user friendly, some fantastic new features...
12 Ways To Improve Satisfaction Surveys
Does Survey Design Really Matter?

DOES SURVEY DESIGN REALLY MATTER?

Your survey design is important! If your survey is uninviting or difficult to use, your completion rate won’t be great...