VOICE OF CUSTOMER BLOG

New And Improved Online Surveys

NEW AND IMPROVED ONLINE SURVEYS

There’s been an exciting update to Online Surveys which includes a stunning new design and additional functionality to include advanced survey logic...
Optimus Case Notifications

OPTIMUS CASE NOTIFICATIONS

Ensure no-one misses a case assigned to them and that they can easily see if a case they own is updated by another member ...
GDPR - Individual Rights

GDPR - INDIVIDUAL RIGHTS

Now GDPR is here you may receive requests from your customers to remove or change their personal data...
New Avius Survey Express

NEW AVIUS SURVEY EXPRESS

We’ve launched our new survey builder for Avius Surveys Express, simple customer satisfaction surveys. You can now edit or create new surveys and deploy ...
Optimus Updates February 2018

OPTIMUS UPDATES FEBRUARY 2018

There are some exciting Optimus updates – a new and improved look, more user friendly, some fantastic new features...