VOICE OF CUSTOMER BLOG

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NEW AND IMPROVED ONLINE SURVEYS

There’s been an exciting update to Online Surveys which includes a stunning new design and additional functionality to include advanced survey logic...
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OPTIMUS CASE NOTIFICATIONS

Ensure no-one misses a case assigned to them and that they can easily see if a case they own is updated by another member ...
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GDPR - INDIVIDUAL RIGHTS

Now GDPR is here you may receive requests from your customers to remove or change their personal data...
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NEW AVIUS SURVEY EXPRESS

We’ve launched our new survey builder for Avius Surveys Express, simple customer satisfaction surveys. You can now edit or create new surveys and deploy ...
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OPTIMUS UPDATES FEBRUARY 2018

There are some exciting Optimus updates – a new and improved look, more user friendly, some fantastic new features...