VOICE OF CUSTOMER BLOG

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OPTIMUS UPDATES - JAN 2022

We’ve recently released several updates to Optimus, including an exciting new feature to increase the speed and efficiency of replying to your customers. Find ...
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OPTIMUS UPDATES - MAY 2021

We’ve made improvements to our Optimus system and added new exciting features, including Category Assist. Find out more...
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AVIUS PARTNERS WITH ONE TREE PLANTED

We’ve partnered with One Tree Planted to plant two trees for every new survey kiosks sold and one tree for every renewed kiosk...
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WHEN AND WHY TO USE OPEN-ENDED QUESTIONS

Nearly a third of customers leave comments in satisfaction surveys. Find out when to ask open-ended questions to encourage valuable insights...