VOICE OF CUSTOMER BLOG

Optimus Updates - Jan 2022

OPTIMUS UPDATES - JAN 2022

We’ve recently released several updates to Optimus, including an exciting new feature to increase the speed and efficiency of replying to your customers. Find ...
Avius Partners With The World Of Coca-Cola And Coca-Cola Stores To Harness The Power Of Real-Time Customer Data
Optimus Updates - May 2021

OPTIMUS UPDATES - MAY 2021

We’ve made improvements to our Optimus system and added new exciting features, including Category Assist. Find out more...
Avius Partners With One Tree Planted

AVIUS PARTNERS WITH ONE TREE PLANTED

We’ve partnered with One Tree Planted to plant two trees for every new survey kiosks sold and one tree for every renewed kiosk...
When And Why To Use Open-Ended Questions

WHEN AND WHY TO USE OPEN-ENDED QUESTIONS

Nearly a third of customers leave comments in satisfaction surveys. Find out when to ask open-ended questions to encourage valuable insights...